Refund policy
At LunClar, your satisfaction is our priority. We offer a 30 day money back guarantee on all orders.
Eligibility for Refunds or Replacements
To qualify, please ensure:
You contact us within 30 days of receiving your order. You provide a photo or video showing the issue. The item is in its original packaging when possible.
Non Refundable Situations
We cannot accept refunds or returns if:
More than 30 days have passed since delivery. The product was damaged due to misuse, neglect, or improper handling.
How to Request a Refund or Replacement
- Email us at lunclarhelp@gmail.com with your order number and evidence of the issue.
- Our support team will confirm eligibility within 1 to 3 business days.
- You will receive a refund to your original payment method or a replacement shipped at no extra cost.